Back to articles
Article
Volume: 34 | Article ID: MOBMU-206
Image
Chatbot integration with Google Dialogflow environment for conversational intervention
  DOI :  10.2352/EI.2022.34.3.MOBMU-206  Published OnlineJanuary 2022
Abstract
Abstract

Chatbots are computer programs that execute protocols for supporting human-machine conversations and perform various functions such as searching the web, ordering food, making appointments, and many more. To facilitate timely responses and actions, and enable interactive human-like conversations, chatbots require Natural Language Processing (NLP) to understand user's messages and respond appropriately. NLP is an area of computer science and artificial intelligence concerned with the interactions between computers and human languages. Google Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Dash Messaging is a smart chatbot platform that enables creation of chatbots based on the provided protocol for long-term conversations. In this paper, we discuss how to integrate Google Dialogflow NLP service to a case study chatbot launched with our Dash Messaging platform.

Subject Areas :
Views 201
Downloads 27
 articleview.views 201
 articleview.downloads 27
  Cite this article 

Rahul Mundlamuri, Devasena Inupakutika, Ganesh Reddy Gunnam, Sahak Kaghyan, David Akopian, "Chatbot integration with Google Dialogflow environment for conversational interventionin Electronic Imaging,  2022,  pp 206-1 - 206-5,  https://doi.org/10.2352/EI.2022.34.3.MOBMU-206

 Copy citation
  Copyright statement 
Copyright © 2022, Society for Imaging Science and Technology 2022
ei
Electronic Imaging
2470-1173
2470-1173
Society for Imaging Science and Technology
IS&T 7003 Kilworth Lane, Springfield, VA 22151 USA