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Volume: 8 | Article ID: art00015
SARKK – Comprehensive Digital Archive Services for Finnish Municipalities
  DOI :  10.2352/issn.2168-3204.2011.8.1.art00015  Published OnlineJanuary 2011

The aim of SARKK project is to produce comprehensive and cost-effective archive services (SARKK service) for Finnish municipalities. The main focus is in digital archive services, but also in later phase of the project physical archive services are provided. Digital archive services are provided by using SaaS model (Software as a Service), so any investments by customers are needed.We hope that through the project organizations understanding about the role of archiving function in organizations information management increases. Digital archiving services creates wide possibilities e.g. for developing eServices for citizens. First services produced are Terminal Archive Services and after that project continues developing Active Archive Services. Integrations in client systems used by municipalities are made continuously through the service life cycle, and these integrations are commercialized as separate products.Service contracts are made between service provider and customer. Contract includes service descriptions, responsibilities for both parties and service levels. Support services are also described. Business model enables providing archive services to those organizations in municipality sector, which are customer-owners of service provider, i.e. own shares of the provider company.

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Katariina Ryhänen, "SARKK – Comprehensive Digital Archive Services for Finnish Municipalitiesin Proc. IS&T Archiving 2011,  2011,  pp 56 - 59,

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